Emergency Response

Scam ho gaya? Abhi action lo.

Har minute matter karta hai. Neeche diye steps isi order mein karo — jitni jaldi action loge, utna kam nuksaan hoga.

Golden hour bacha hua time: 60:00
Pehle 60 min mein report = fund freeze ka best chance.
📞 Call 1930 — Cyber Helpline

National Cyber Crime Helpline · 24×7 · bilkul free

First 15 minutes — checklist
1
1930 pe call karo
Operator ko batao kitna paisa gaya, kab, aur kis account/UPI se. Line busy ho to har 60 sec mein redial karo — parallel mein Step 2 shuru kar do.
2
cybercrime.gov.in pe complaint file karo
"Report Other Cyber Crime" → category "Financial Fraud" chuno (Other ya Cyber Bullying nahi). Complaint reference number aur acknowledgement PDF save karo.
cybercrime.gov.in kholo →
3
Card block / UPI freeze karo
Apne bank app se card freeze karo ya UPI disable karo. Ya card ke peeche chhape number pe call karo (ye hamesha official hota hai). Kisi Google-search wale "customer care" number pe call mat karo — wahi second scam hote hain.
4
Evidence save karo — kuch delete mat karo
Debit SMS ke screenshots (chronological order), transaction ID / UTR number, aur beneficiary details. SIM band karne ya messages delete karne se pehle sab backup kar lo. Debit SMSUTR / Txn IDTime & amount
5
Bank ko written notice do (3 din ke andar)
Apne bank ki official fraud helpline / branch ko likhit mein inform karo. RBI zero-liability protection ke liye ye 3 working days ke andar zaroori hai — warna refund ka haq kam ho sakta hai.
Official Portal: cybercrime.gov.in →
Dhyan do: 1930 aur cybercrime.gov.in dono 100% free hain. Agar koi "complaint file karne" ya "paisa recover karne" ke liye fees maange, woh doosra scam hai. Sarkari koi service iske paise nahi leti.

Aethelx ek awareness aur verification tool hai. Ye page sirf informational guidance deta hai — ye legal ya financial advice nahi hai, aur Aethelx tumhare paise handle nahi karta na tumhari taraf se koi complaint file karta hai. Hamesha official government routes (1930, cybercrime.gov.in) aur apne bank ke official channels use karo. Emergency ya physical danger ke liye 112 dial karo.